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HE Unit Template
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Business Communications
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BUMGT2621 - Business Communications
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20250200
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2.1
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2026-09-10
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2026-09-10
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Business
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Institute of Innovation, Science & Sustainability
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Business
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Undergraduate
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15
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.125
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080399
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Business and Management, n.e.c.
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080399 - Business and Management, n.e.c.
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<a href="http://www.federation.edu.au/locate/unit/bumgt2621">View unit fees</a>
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Graded (e.g. HD, D, C, etc)
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<p>This unit aims to develop student understanding of the role of communication in the business environment and identify the most effective methods for creating, sending, and receiving messages. In addition, students should be able to utilise principles of oral and written communication to effectively write documents, including letters, memos, and reports.</p>
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<p>•Communication theories, concepts and processes<br>
•Interpersonal and non-verbal communication<br>
•The crucial role of listening<br>
•Writing and planning complex documents<br>
•Writing business letters, memos and short & long reports<br>
•Writing in plain English<br>
•Dealing with conflict & negotiation strategies<br>
•Intercultural communication,<br>
•Groups and teams in organisations<br>
•Meetings - face to face and online<br>
•Presentations and public speaking including visuals and technology in presentations</p>
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<p>Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment.</p>
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0200
Year
Year
2027
Current Year
2026
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BUMGT2621 - Business Communications
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BUMGT2621 - Business Communications
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Semester
Semester 1
Semester 2
Summer Semester
Year
2027
2026
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Overview
Key information
Requisites
Learning outcomes
Assessment
FedTASK
Parent Region
Overview
Unit description
<p>This unit aims to develop student understanding of the role of communication in the business environment and identify the most effective methods for creating, sending, and receiving messages. In addition, students should be able to utilise principles of oral and written communication to effectively write documents, including letters, memos, and reports.</p>
Unit content
<p>•Communication theories, concepts and processes<br> •Interpersonal and non-verbal communication<br> •The crucial role of listening<br> •Writing and planning complex documents<br> •Writing business letters, memos and short & long reports<br> •Writing in plain English<br> •Dealing with conflict & negotiation strategies<br> •Intercultural communication,<br> •Groups and teams in organisations<br> •Meetings - face to face and online<br> •Presentations and public speaking including visuals and technology in presentations</p>
Key information
Institute / school:
Institute of Innovation, Science & Sustainability
Discipline:
Business
Study level:
Undergraduate
Credit points:
15
EFTSL:
0.125
Field of education:
080399 - Business and Management, n.e.c.
Grade scheme:
Graded (e.g. HD, D, C, etc)
Placement component:
No
Fee information:
<a href="http://www.federation.edu.au/locate/unit/bumgt2621">View unit fees</a>
Requisites
Prerequisite
None
Corequisite
None
Exclusion
None
Learning outcomes
Learning outcomes
<p>On successful completion of this unit, students are expected to gain the following [K]nowledge, [S]kills and [A]pplication of knowledge & skills</p>
Learning Outcomes
Ref
Outcome
K1
<p>Demonstrate awareness of the communication process and principles in a variety of areas such as commercial enterprises, not-for profit organisations, government and to individuals</p>
K2
<p>Identify the impact of internal and external communication in relation to management situations and employ appropriate communication strategies</p>
K3
<p>Examine the principles underpinning interpersonal skills, including listening, non-verbal communication, negotiation and conflict resolution</p>
K4
<p>Determine the importance of professional and ethical judgement when managing the communication process</p>
S1
<p>Develop and apply appropriate written communication styles when preparing business communications</p>
S2
<p>Express oral and written communicative skills to a diverse audience</p>
S3
<p>Illustrate skills in researching and planning complex documents</p>
A1
<p>Present workplace documents, by writing and/or editing, according to plain English principles</p>
A2
<p>Identify, plan and evaluate communications with initiative and judgement</p>
A3
<p>Apply business communication concepts to new and diverse situations</p>
Assessment
Learning Tasks and Assessment
Ref
Learning task
Assessment type
Weighting
Learning outcomes assessed
1
<p>Review of selected topics based on lectures, prescribed reading and post responses to forums</p>
<p>Activity forum posts</p>
<p>20-30%</p>
K1, K2, K3, S1, S2
2
<p>Group presentation of business communication/s concepts and content</p>
<p>Presentation</p>
<p>20-40%</p>
K2, K3, K4, S2, S3, A2
3
<p>Collection/provision of a diverse range of business communications relevant to contemporary concepts/content.</p>
<p>Portfolio</p>
<p>30-60%</p>
K1, K2, K4, S1, S3, A1, A2, A3
Supplementary assessment available:
Yes
Supplementary assessment information:
<p>Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment.</p>
FedTASK
FedTASK
Description of FedTASK outcome
Level
FedTASK 1: Interpersonal
The ability to effectively communicate, interact and work with others both individually and in groups.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
FedTASK 2: Leadership
The ability to apply professional skills and behaviours in leading others.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
FedTASK 3: Critical Thinking and Creativity
The ability to work in complexity and ambiguity using imagination to create new ideas.
FedTASK 4: Digital Literacy
The ability to work fluently across a range of tools and applications to achieve a range of skills.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
FedTASK 5: Sustainable and Ethical Mindset
The ability to consider and assess the consequences and impact of ideas and actions in enacting ethical and sustainable decisions.
FedTASK
<p>Federation University recognises that students require key transferable employability skills to prepare them for their future workplace and society. FedTASKs (<strong>T</strong>ransferable <strong>A</strong>ttributes <strong>S</strong>kills and <strong>K</strong>nowledge) provide a targeted focus on five key, transferable Attributes, Skills, and Knowledge that are embedded within curriculum, developed gradually towards successful measures and interlinked with cross-discipline and co-operative learning opportunities.</p>
Key information
Institute / school:
Institute of Innovation, Science & Sustainability
Discipline:
Business
Study level:
Undergraduate
Credit points:
15
EFTSL:
0.125
Field of education:
080399 - Business and Management, n.e.c.
Grade scheme:
Graded (e.g. HD, D, C, etc)
Placement component:
No
Fee information:
<a href="http://www.federation.edu.au/locate/unit/bumgt2621">View unit fees</a>
Additional information
Add Info Static Text
Internal reference: BUMGT2621 - U2.1