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HE Unit Template
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Reflecting on Work in the Human Services Organisations
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CHSUG2101 - Reflecting on Work in the Human Services Organisations
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20250600
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Course
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Unit
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3.3
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2026-09-10
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2026-09-10
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Social Work, Community & Human Services
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Institute of Education, Arts & Community
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Social Work, Community & Human Services
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Undergraduate
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15
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.125
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090515
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Welfare Studies
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090515 - Welfare Studies
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<a href="http://www.federation.edu.au/locate/unit/chsug2101">View unit fees</a>
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Graded (e.g. HD, D, C, etc)
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7
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Bachelor Degree
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Intermediate
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1
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<p>This unit supports students to integrate and contextualise theoretical knowledge to real life experiences. Students are encouraged to attend four online integrated seminars during the unit. Students can examine the influence of practice methods, clients, staff, organisational, cultural and community factors on program and intervention processes and outcomes.</p>
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<p>Topics may include:<br>
1. Introducing Human Service Organisations (HSO):<br>
• The Organisational environment<br>
• Organisational Culture and Structure<br>
• Models of Practice, Theories and Program Logic of Human Service Organisations.<br><br>
2. Understanding HSO Processes, Administration and Delivery:<br>
• Decision-making in HSOs<br>
• Program Design and Grant Proposals: Consult, Monitor and Evaluate<br>
• Management and Leadership<br>
• Strategic Management for Practice<br>
• Small Town Service Delivery: Ethics and Responsibility.<br><br>
3. Professional Practice in HSOs:<br>
• Teamwork<br>
• Networking<br>
• Supervision and reflective practice.</p>
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<p>Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment.</p>
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2027
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2026
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CHSUG2101 - Reflecting on Work in the Human Services Organisations
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CHSUG2101 - Reflecting on Work in the Human Services Organisations
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Semester 1
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Year
2027
2026
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Overview
Key information
Requisites
Learning outcomes
Assessment
FedTASK
Parent Region
Overview
Unit description
<p>This unit supports students to integrate and contextualise theoretical knowledge to real life experiences. Students are encouraged to attend four online integrated seminars during the unit. Students can examine the influence of practice methods, clients, staff, organisational, cultural and community factors on program and intervention processes and outcomes.</p>
Unit content
<p>Topics may include:<br> 1. Introducing Human Service Organisations (HSO):<br> • The Organisational environment<br> • Organisational Culture and Structure<br> • Models of Practice, Theories and Program Logic of Human Service Organisations.<br><br> 2. Understanding HSO Processes, Administration and Delivery:<br> • Decision-making in HSOs<br> • Program Design and Grant Proposals: Consult, Monitor and Evaluate<br> • Management and Leadership<br> • Strategic Management for Practice<br> • Small Town Service Delivery: Ethics and Responsibility.<br><br> 3. Professional Practice in HSOs:<br> • Teamwork<br> • Networking<br> • Supervision and reflective practice.</p>
Key information
Institute / school:
Institute of Education, Arts & Community
Discipline:
Social Work, Community & Human Services
Study level:
Undergraduate
Credit points:
15
EFTSL:
0.125
Field of education:
090515 - Welfare Studies
Offering:
<p><strong>Semester 1</strong><p>Ballarat - Mt Helen (On Campus)</p><p>Berwick (On Campus)</p><p>Flexible Delivery - Ballarat (Blended)</p><p>Flexible Delivery - Berwick (Blended)</p><p>Flexible Delivery - Gippsland (Blended)</p><p>Gippsland - Churchill (On Campus)</p><p>On-line Learning</p></p>
Grade scheme:
Graded (e.g. HD, D, C, etc)
Placement component:
No
Fee information:
<a href="http://www.federation.edu.au/locate/unit/chsug2101">View unit fees</a>
Requisites
Prerequisite
<p>must have completed 1 of "<a href="/ords/r/curriculum/catalogue/course?p6_code=BSWUG1001" target="_blank">BSWUG1001</a>" / "CHSUG1001" / "<a href="/ords/r/curriculum/catalogue/course?p6_code=CHSUG1002" target="_blank">CHSUG1002</a>" / "WELRO1001" / "WELSI1003"</p>
Corequisite
None
Exclusion
<p>must not have completed 1 of "CHSUG2002" / "WELSI2104"</p>
Learning outcomes
Learning outcomes
<p>On successful completion of this unit, students are expected to gain the following [K]nowledge, [S]kills and [A]pplication of knowledge & skills</p>
Learning Outcomes
Ref
Outcome
K1
<p>Analyse the context of social work and human service practice, including the role and function of the organisation, and the position and function of human service professionals within the organisation.</p>
K2
<p>Integrate theory and practice in an organisational context.</p>
K3
<p>Examine the impact of social and political issues in a practice setting.</p>
K4
<p>Identify and describe human service ethics and practice standards and how these apply in a particular setting.</p>
S1
<p>Apply professional communications skills, such as report writing and case summaries.</p>
S2
<p>Research and analyse information from a variety of sources and use this to inform practice.</p>
S3
<p>Demonstrate reflective practice skills.</p>
A1
<p>Demonstrate knowledge of the nature of working as a human services professional in a human service organisation.</p>
A2
<p>Utilise reflective practice on human service experiences, policies and organisational context and their impacts on the human services field.</p>
A3
<p>Demonstrate knowledge of the human services ethical dimensions of practice and identify appropriate ethical decision making frameworks.</p>
A4
<p>Model and critically appraise different styles and modes of professional practice, including the role(s) and responsibilities of human services professionals, and the specific knowledge and skills required for this setting.</p>
Assessment
Learning Tasks and Assessment
Ref
Learning task
Assessment type
Weighting
Learning outcomes assessed
1
<p>Collect, discuss and critically reflect on human service organisations, including, ethical dimensions of human service practice, human service organisation operations and management practices, supervision and teamwork</p>
<p>Folio of exercises and critical reflections on unit learnings</p>
<p>50-60%</p>
K1, K2, K3, K4, S1, S2, S3, A1, A2, A3, A4
2
<p>Demonstrate knowledge human service field, cultural and community factors on program and intervention processes and outcomes</p>
<p>Quizzes</p>
<p>40-50%</p>
K1, K2, K3, K4, S1, S3, A1, A2, A3
Supplementary assessment available:
Yes
Supplementary assessment information:
<p>Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment.</p>
FedTASK
FedTASK
<p>Federation University recognises that students require key transferable employability skills to prepare them for their future workplace and society. FedTASKs (<strong>T</strong>ransferable <strong>A</strong>ttributes <strong>S</strong>kills and <strong>K</strong>nowledge) provide a targeted focus on five key, transferable Attributes, Skills, and Knowledge that are embedded within curriculum, developed gradually towards successful measures and interlinked with cross-discipline and co-operative learning opportunities.</p>
FedTASK
Description of FedTASK outcome
Level
FedTASK 1: Interpersonal
The ability to effectively communicate, interact and work with others both individually and in groups.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
FedTASK 2: Leadership
The ability to apply professional skills and behaviours in leading others.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
FedTASK 3: Critical Thinking and Creativity
The ability to work in complexity and ambiguity using imagination to create new ideas.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
FedTASK 4: Digital Literacy
The ability to work fluently across a range of tools and applications to achieve a range of skills.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
FedTASK 5: Sustainable and Ethical Mindset
The ability to consider and assess the consequences and impact of ideas and actions in enacting ethical and sustainable decisions.
<p>Level 2 - Student demonstrates some independence within provided guidelines</p>
Key information
Institute / school:
Institute of Education, Arts & Community
Discipline:
Social Work, Community & Human Services
Study level:
Undergraduate
Credit points:
15
EFTSL:
0.125
Field of education:
090515 - Welfare Studies
Offering:
<p><strong>Semester 1</strong><p>Ballarat - Mt Helen (On Campus)</p><p>Berwick (On Campus)</p><p>Flexible Delivery - Ballarat (Blended)</p><p>Flexible Delivery - Berwick (Blended)</p><p>Flexible Delivery - Gippsland (Blended)</p><p>Gippsland - Churchill (On Campus)</p><p>On-line Learning</p></p>
Grade scheme:
Graded (e.g. HD, D, C, etc)
Placement component:
No
Fee information:
<a href="http://www.federation.edu.au/locate/unit/chsug2101">View unit fees</a>
Additional information
Cards Section - Non Research
Add Info Static Text
Internal reference: CHSUG2101 - U3.3