| K1 | <p>Learn different methods used in discovery projects for digital transformation such as primary and secondary qualitative research, digital design, feature specification writing.</p> |
| K2 | <p>Understand the different elements of a digital transformation project plan, its key milestones as determined by the scope of the project, the methods used in the discovery phase and the team’s capabilities – to fit within the time allocated for the course.</p> |
| K3 | <p>Gain expertise in operational tasks such as mapping project stakeholders, taking comprehensive notes during discovery interviews and developing flow diagrams.</p> |
| K4 | <p>Develop the know-how of creating different types of outputs for a digital transformation project such as a visual report, personas, prototypes or a comparative analysis document.</p> |
| S1 | <p>Set clear goals with the team, work around barriers or blockages to execute the project plan and get the desired outcomes for the course.</p> |
| S2 | <p>Undertake secondary research and analyse qualitative data to extract macro insights and trends to help define the project plan and direction.</p> |
| S3 | <p>Interact with different stakeholders such as potential users of the digital product, product owners, teams working on a similar project, tailoring communication styles and methods used as appropriate.</p> |
| S4 | <p>Work creatively and effectively in a collaborative manner in the team playing to its members' strengths.</p> |
| S5 | <p>Communicate effectively, constructively, and in a timely manner with the team and product owner during team meetings, retrospectives, and everyday working sessions.</p> |
| A1 | <p>Undertake in-depth analysis of a problem area for the course, learning from solutions offered in different industries and sectors, applying it specifically to the project and its clearly defined scope in the course.</p> |
| A2 | <p>Consider and discuss the pros and cons of the different methods and tools that could be used in the discovery phase of digital transformation projects, then choose to apply the most appropriate ones for the course given the time constraints, project scope and capabilities of the team.</p> |
| A3 | <p>Apply knowledge gathered in the project through primary and secondary research to develop crucial digital transformation outputs of research report, personas and prototypes of user journeys and design specifications.</p> |
| A4 | <p>Make recommendations about: • What different user needs should be considered for the product/solution • What features and design specifications of said features can be designed and developed in the future • Feedback on how the team works together, quality of outputs and team presentations with recommendations on how to improve the teams’ ways of working • Limitations of the project and the methods used • Improving accessibility as part of the solution offering • Reflect on your own strengths and weaknesses working on a digital transformation project.</p> |